Table 3 Health facility characteristics in Eastern Amhara region, Northeast Ethiopia, December 2020–February 2021 (n = 20)

PLHIV-caseloads, median (IQR)

1569 (1069–2069)

Number healthcare providers who provide ART service, median (IQR)

3 (2–4.75)

Average experience of healthcare providers, mean (SD)

5.57 ± 2.18

Number of adherence counselors, median (IQR)

3.5 (2–4.75)

Time spent for one-on-one counseling, median (IQR), minute

7.5 (5–9.4)

Average proportion of perceived satisfaction on counseling

0.74 ± 0.2

Average perceived good patient-provider interaction

0.72 ± 0.24

Reported second-line ARV drug stock out in the last 6 months

5 (25%)

Who provides Enhanced Adherence Support (EAS) intervention?

 Adherence supporter alone

8 (40%)

 Health professional alone

3 (15%)

 Both as a team

9 (45)